HP-Servify Trade-in program

TERMS AND CONDITIONS FOR TRADE-IN OF USED AND PREOWNED LAPTOP APPLICABLE TO MUMBAI

Servify has announced Trade in program on purchase of new HP laptop “Program”.

Following are the terms and conditions of the Program:

  1. The Program is applicable for trade-in of used and pre-owned laptop of select models while upgrading to new HP laptop. The customer affirms the ownership of the used and pre-owned laptop.
  2. The value of the used and pre-owned laptop (“Trade-in value”) will be ascertained by Servify after inspection. The value displayed on Servify App as successful will be considered as final Trade-in value.
  3. The final Trade-in value will be discounted from the price of new HP laptop being purchased. The Retailer shall show the discount in the invoice generated for the purchase of new HP laptop.
  4. Retailer shall mandatorily complete the KYC process by collecting all the required information including the bank account number wherever applicable, from the customer and uploading the same on Servify portal along with the Serial number of the new laptop to complete the Trade-in process.
  5. Servify will pay the Retailer the final Trade-in value shown on the Servify App after receipt and inspection of the used and pre-owned laptop at Servify Hub in Mumbai (within 10 to 15 working days).
  6. In case the description of the used and pre-owned laptop provided by Retailer does not match on inspection of the used and pre-owned laptop at the Servify hub for reasons attributable to Retailer, Servify will requote Trade-in value of the used and pre-owned laptop.
  7. Retailer shall provide mail confirmation within 7 days of receipt of requote. On receipt of confirmation of the requote the amount will be paid to Retailer.
  8. If requote is not confirmed/approved by the Retailer the trade-in transaction will be cancelled and used and pre-owned laptop will be returned to Retailer.
  9. The Retailer shall not raise any claim or file any dispute against Servify for the re-quoted value offered by Servify.

TERMS AND CONDITIONS FOR TRADE-IN OF USED AND PREOWNED LAPTOP APPLICABLE TO HYDERABAD

    Servify has announced Trade in program on purchase of new HP laptop (“Program”).

    Following are the terms and conditions of the Program:

  1. The Program is applicable for trade-in of used and pre-owned laptop of select models while upgrading to new HP laptop. The customer affirms the ownership of the used and pre-owned laptop.
  2. The value of the used and pre-owned laptop (“Trade-in value”)will be ascertained by Servify after inspection. The value displayed on Servify App as successful will be considered as final Trade-in value.
  3. Retailer shall mandatorily complete the KYC process by collecting all the required information including the bank account number wherever applicable from the customer and uploading the same on Servify portal along with the Serial number of the new laptop to complete the Trade-in process.
  4. Customer will pay the entire price of the new laptop purchased to the Retailer. The final /requoted Trade-in value will be paid to the customer by Servify as follows:
    1. Servify will pay the Customer the final Trade-in value shown on the Servify App after receipt and inspection of the used and pre-owned laptop at Servify Hub in Mumbai (within 10 to 15 working days).
    2. In case the description of the used and pre-owned laptop does not match on inspection of the used and pre-owned laptop at the Servify hub, Servify will requote Trade-in value of the used and pre-owned laptop.
    3. Customer shall provide mail confirmation within 7 days of receipt of requote. On receipt of confirmation of the requote the amount will be paid to Customer to the account details shared at the time of Trade-in process.
  5. If requote is not confirmed/approved by the customer the trade-in transaction will be cancelled and laptop will be returned to the Retailer, with intimation to the customer and the customer can collect the same from the Retailer.
  6. The customer shall not raise any claim or file any dispute against Servify or Retailer the re-quoted value offered by Servify.