At Servify, we are committed to providing our partners and customers with global, world-class support. Given the ever-changing situation surrounding COVID-19, we wanted to alert you to some potential changes that could affect certain support channels in the coming days. Firstly, since Servify's core platform is driven by technology, human interaction is always at a minimum. However, keeping the situation in mind, we have planned to leverage our global presence for continual support at any impacted location. Our business continuity plan takes many factors into consideration including how we serve customers by location, product and customer segment. We are well equipped to maintain business continuity while ensuring security compliance. We are committed to provide you with the best support possible during this uncertain time. Despite all this, if our service to you is impacted, please do bear with us.

We enable consumer happiness
across the product life-cycle

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We are building World’s most advanced

Consumer Happiness Eco-System


Pre Market

Pre-shipping Product Diagnosis

Market Place

Demand Visibility

Point of Sale Management


After-sales Service

Warranty & Claims Management

Field Service Management

Workshop Management

End of Life

Trade-in & Buyback


Consumer Assistance

Self Care & Proactive Assistance

Engagement & Communication

Logistics Support


Smart Product Diagnosis

Chatbot Beta

Queue Management

& End of Life

Warranty & Protection Plans

Trade-in & Upgrade Programs

Servify Forever Plans

End to End
Consumer eXperience Management

Operational Support

Parts & Inventory Management

Returns Management

eCommerce & Trade-in

After-Sales Service Operations

Repair Management

Call Centre Support

Social & Email Support

Introducing world’s smartest
After-sales Service Intelligence

360.AI Beta

  • Empathy driven deep machine learning
  • Proactive consumer assistance
  • Predicts possible CX failures
  • Anticipates and pre-empts Frauds

Delivering consumer happiness
across the entire product life cycle


Enabling discovery of the best fit new products based on consumers demographics, current products & their usage.


Provide best value to your consumers through easy buybacks, authorised protection plans and genuine accessories.


Seamless on-boarding through paperless warranty activation, product installation & demonstration.


Help your consumers get the best out their products through usage tips, increase product uptime and reduce NTF issues through smart diagnosis and quick fixes.


Provide quick and hassle-free service experience through omni channel self-care interfaces and end-to-end service delivery platform which includes Claims Management, Logistics Support, Workshop & Field Service Management and integrated payment gateways.

End Of Life

Provide best value of the EOL products or simply enables your consumers to dispose the device in eco-friendly manner

New & Noteworthy

Our Presence across the Globe


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Service Lee Technologies Private Limited, 1022, 2nd Floor, Building No 10 Solitaire Corporate Park, Chakala, Mumbai, Maharashtra - 400093


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